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Moto X (4th Generation) with Alexa Hands-Free – 32 GB - Unlocked – Super Black - Prime Exclusive

4.1 4.1 out of 5 stars 1,544 ratings

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Prime Exclusive
32 GB
Super Black

Purchase options and add-ons


About this item

  • Pre-installed selection of Amazon apps, including the Amazon Widget, provide Prime members with easy access to daily deals, Prime movies and TV shows, Prime Music, Amazon Photos storage, and more with a single sign-on experience
  • Amazon Alexa hands-free: Simply by saying “Alexa” you can play music, hear the news or check the weather wherever you are. Just ask - and Alexa will respond instantly
  • IP68 water resistant: Keep your phone protected from accidental spills, splashes and even puddles
  • Incredibly sharp images in low light: 12 MP + 8 MP dual rear cameras and 16 MP front-facing camera with selfie flash
  • Brilliant 5.2” full HD display, fast 4G LTE speed, 2.2 GHz Qualcomm Snapdragon 630 octa-core processor, 3 GB of RAM, and 32 GB of internal memory with the option to add up to 2 TB of microSD expandable memory
  • Enjoy the best of Android with Android 8.0 installed, upgradeable to Android 9
  • Unlocked for the freedom to choose your carrier. Compatible with AT&T, T-Mobile, Verizon networks and Project Fi. Sim card not included
  • Prime members and accounts are limited to the purchase of one of each Prime Exclusive Phone every 12 months

From the manufacturer

Moto X4
Moto X4

What will I receive in the box with my phone?

A TurboPower wall charger (USB-C), SIM tray pin, and quick start manual are included. Ear buds and a nano SIM card for your wireless carrier are not included.

How do I activate my new Prime Exclusive Phone and set up Alexa Hands-Free?

Instructions are located on the Prime Exclusive Phones Help Page at the following link: https://www.amazon.com/gp/help/customer/display.html?nodeId=202064590. Customers may need to contact Sprint for activation on Sprint’s network.

How do I turn Alexa Hands-Free OFF and ON once I’ve set it up?

To turn Alexa Hands-Free OFF or ON, go to: Settings > Alexa > Hands-Free toggle. For quick access, use the pull-down menu at the top of your phone and tap the Alexa icon.

Does Wi-Fi calling and VoLTE calling work on this phone?

Wi-Fi calling is compatible with T-Mobile. VoLTE calling is compatible with T-Mobile and Verizon.

I am an application or software developer, can I unlock the bootloader on this phone?

Bootloader unlock codes are not available from Amazon or the manufacturers of Prime Exclusive Phones.

What's in the box

  • Product & Charger
  • Looking for specific info?

    Product information

    Warranty & Support

    Product Warranty: For warranty information about this product, please click here. [PDF ] For warranty information about this product, please click here [PDF ]

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    Moto X (4th Generation) with Alexa Hands-Free – 32 GB - Unlocked – Super Black - Prime Exclusive


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    Product Description

    Introducing Moto X4, a phone designed like no other, with the power of Amazon Alexa hands-free. Stay protected from splashes with IP68-rated water resistance. With an advanced 12 MP + 8 MP dual rear camera system, it’s made for taking your best photos ever. Incredibly sharp images in low light. Breathtaking wide angle shots. Even panoramic selfies with a 16 MP front camera. With a precision-crafted glass and metal design, it’s as beautiful as it is strong. Wherever life takes you, power through the day with a 3000 mAh battery and a fast octa-core processor. Enjoy intuitive Moto Experiences that make using Moto X4 easier and more fun. The new Moto X4, in a word, exceptional.

    Customer reviews

    4.1 out of 5 stars
    4.1 out of 5
    1,544 global ratings

    Customers say

    Customers like the quality and value of the cellular phone. For example, they mention that the hardware seems to be top notch, has a very fine camera, and an excellent cell antenna. That said, some are satisfied with ease of use. That being said, opinions are mixed on performance, battery life, camera, sound quality.

    AI-generated from the text of customer reviews

    324 customers mention267 positive57 negative

    Customers like the quality of the cellular phone. They say that the hardware seems to be top notch, the camera is very fine, and the phone has a solid mid range Snapdragon SoC. Customers also mention that the cell antenna is excellent, and both the front and rear cameras are good quality. They also say that it works well, and is solid in construction.

    "...that can login through FB on Android is extremely quick, easy and just works, whereas half the apps on my iPhone that can login through FB would..." Read more

    "...calls, emails and text messages, so far it has worked flawlessly both in wifi mode and when operating thru cell towers...." Read more

    "...Snappy interface with a close to pure Android experience. Hardware seems to be top notch...." Read more

    "...a great phone, it is unlocked for any compatible network, and works with Google Fi which is great. Camera is great as well...." Read more

    236 customers mention198 positive38 negative

    Customers like the value of the cellular phone. They say it's magnificent for the price, excellent, and cheap. Some mention that it has NFC for Google Pay, quick charging ability, and a fairly good camera.

    "...Excellent value." Read more

    "...Even casting the Apple Tax aside, the price is certainly worth it for what you get. After all, Samsung's flagship phone was priced similarly...." Read more

    "...All in all it's a decent phone for the price, nothing overly special, but it's a third the price of a Galaxy and iPhone, it's tough to argue." Read more

    "...The X4 was reasonably priced at $250 and had a great set of features.The X4 gets me through the day, even with heavy usage...." Read more

    86 customers mention70 positive16 negative

    Customers like the ease of use of the cellular phone. They mention that the phone interface is snappy, responsive, convenient, and easy to use. They also say that it's much easier logging into apps now, and that the camera is pretty nice. Customers also say the phone is intuitive and less overbearing than iOS, making using the phone more pleasant and intuitive. They say the setup was easy, and it was easy to transfer the applications from their old phone to the Moto X4.

    "...Every app that can login through FB on Android is extremely quick, easy and just works, whereas half the apps on my iPhone that can login through FB..." Read more

    "...My Conclusion:Snappy interface with a close to pure Android experience. Hardware seems to be top notch...." Read more

    "...Much easier to use. The camera catches really good detail, the frog picture is severaly cropped to showcase this little guy...." Read more

    "...Battery life I find is average. Gets me thru the day easily, but this is my backup phone, mostly used for phone calls...." Read more

    270 customers mention164 positive106 negative

    Customers are mixed about the performance of the cellular phone. Some mention that the performance is actually faster in day to day use than their S8+ with snapdragon 835, it runs every app they use quickly, and the fingerprint reader works fast and accurate. However, others say that Android Auto is very slow and non-responsive at times, the phone started taking longer to operate, and it can't do the cool stuff like read aloud without some extremely hacky workarounds.

    "...Every app that can login through FB on Android is extremely quick, easy and just works, whereas half the apps on my iPhone that can login through FB..." Read more

    "...Android Auto is very slow and non-responsive at times. Those issues just make the phone very unreliable...." Read more

    "...It's got: a really decent processor that runs every app I use quickly, plenty of on-board memory with a micro SD port that's a must-have for me, a..." Read more

    "...The Moto x4 unlocks super fast with almost no misreads. I am impressed!..." Read more

    147 customers mention83 positive64 negative

    Customers are mixed about the battery life of the cellular phone. Some mention that it charges quickly, and it has decent battery life that lasts the entire day with juice left at the end. However, others say that it loses charge so quickly, it starts discharging really quickly, or that it doesn't have the biggest battery.

    "...it's dead.. Well this thing charges in no time flat and then lasts the entire day with juice left at the end, no matter how hard I use it...." Read more

    "...The battery runs down quicker than my Pixel 2 which will last me all day on a full charge, however my wife does alot more browsing and listens to..." Read more

    "...memory with a micro SD port that's a must-have for me, a huge battery that lasts longer than any phone I've previously owned, truly rapid charging..." Read more

    "...Things I don't like about the phone:- I've noticed the battery does drain fast...." Read more

    113 customers mention67 positive46 negative

    Customers are mixed about the camera of the cellular phone. Some mention that it takes great pictures and video, is amazing, and fantastic. However, others say that the lens shattered and the phone cracked easily if dropped.

    "...The HDR pictures are great and a nifty feature is the Bokeh effect that can be attained which, if it were Apple, would require the iPhone 8 plus...." Read more

    "I got this as a replacement for my stolen iPhone X. The camera on this thing is AWEFUL! It is really worse than you think it will be...." Read more

    "...Camera is great as well. It gets updates frequently, and is on Android 9 Pie...." Read more

    "...They had everything! Email, SMS, photo messaging, and even a browser! You could play java games! Okay, so Moto has gone a long way since then...." Read more

    69 customers mention28 positive41 negative

    Customers are mixed about the sound quality of the cellular phone. Some mention that the sound is surprisingly good from the single speaker, with good call volume. The internal speaker is plenty loud, and the voice quality is quite good. However, others say that the volume is pretty low, the first two rings are not audible, and that the phone has problems with alarms.

    "...At max volume the audio quality degrades a lot. Also, so compared to my S4 which had an OLED screen reading in the dark is not as good...." Read more

    "...The internal speaker is plenty loud and sound quality is quite good. The iPhone 8 may have it beat here, but only by an insignificant amount...." Read more

    "...the only complain I have is while it is very loud for some video it is not for others...." Read more

    "...I also like the Amazon Alexa access by voice... I can easily turn on/off lights at home, raise/lower furnace set points, turn off the Christmas tree..." Read more

    69 customers mention0 positive69 negative

    Customers are dissatisfied with the button on the cellular phone. They mention that it stopped working after about 9 months, the screen died, and it wouldn't even power off. Some say that the phone started to fail to restart reliably.

    "...or so, the screen went black, and a message came up saying "Amazon has stopped working" That's fun when using Google Maps in the car to navigate...." Read more

    "...The flashlight doesn't stay on when you want to take pictures. 2) It has an SD card slot for memory expansion, but you can't move apps to it...." Read more

    "...My first started to fail to restart reliably. It took a few restarts to get it to the lock screen. Eventually it failed to restart at all...." Read more

    "...I don't mean it "runs out of battery", I mean the power button becomes completely non-responsive, it doesn't even flash the screen to tell you the..." Read more

    Wow.. the camera.. the build... The curves and color
    4 Stars
    Wow.. the camera.. the build... The curves and color
    The very good:The build of the phone. It's a full glass wrap around with a aluminum frame. For a cheap phone this build packs a premium feel and looks to match. It's a very good looking phone in my opinion, it feels as good as a Samsung flagship.The camera(s) this is a dual lens camera with beautiful colors and a portrait mode that dosent look like it's just a blury Circle.The power.This phone isn't a flagship grade phone it's a "premium budget divice" that packs a chipset from Snapdragon. It's a 630. Power efficient and strong enough to to play the latest games around. ( you won't be able to play on the highest levels,but still it's not a bad experience.) Along with a cortex A53 and with a Adreno 508 Graphics chip it makes a pretty good phone for 300$.Android?8.0 it's up to date for now.The AI. Comes with type c port ( yes. All I have to say is yes. Thank you moto! )AND we have a head phone jack! ( 3.5 mm )Extra( Ipx 67/68 ) I I believe this means that it is dust and waterproof and or resistant as for the screen and rear glass I believe it is Corning Gorilla Glass 3 and 5. 3 respectively being the screen and 5 being the back now I have dropped this phone several times and I bought screen protectors for that reason. I'm horrible at breaking phones, but it's held up I've literally dropped it on the back of the phone and kicked it across the kitchen that I work at and it was just fine. So tops to that!For the bad...The phone doesn't have the biggest battery ever.. it has an all day charge, but personally I am a power user and prefer a 5,000 mAh. But it is made up for with the quick charge ( Turbo charge as moto calls it ) so lose win it's ok.Selfi-cam.It's great and all but dosent do well in low light on it's own. BUT there is a good selfi light. Again it's ok.The speaker.It's ok. Not the greatest and chips out at high volume. Keep it at a mid and you good. Also it makes a good earpiece.So thats it. Thanks for reading!
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    Top reviews from the United States

    Reviewed in the United States on November 29, 2018
    Style: Prime ExclusiveSize: 32 GBColor: Super BlackVerified Purchase
    15 people found this helpful
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    Reviewed in the United States on December 1, 2018
    Style: Prime ExclusiveSize: 32 GBColor: Super BlackVerified Purchase
    4 people found this helpful
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