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Cisco SPA122 Small Business ATA with Router

4.1 4.1 out of 5 stars 498 ratings
Currently unavailable.
We don't know when or if this item will be back in stock.
Brand Cisco
Model Name SPA122
Frequency Band Class Single-Band
Wireless Communication Standard 802.11bgn
Compatible Devices Personal Computer
Frequency 5 GHz
Recommended Uses For Product Home
Included Components 1
Connectivity Technology Ethernet
Color red

About this item

  • Package length: 11.5"
  • Package width: 14.7"
  • Package height: 2.4"
  • Country of Origin: CHINA

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Cisco SPA122 Small Business ATA with Router (Renewed)
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What's in the box

  • 1

    • Product Description

    Product Description

    Protect and extend your investment in existing analog telephones, conference speakerphones, and fax machines with the Cisco SPA122 ATA with Router. More easily control your migration to IP voice with this extremely affordable, reliable solution.

    The Cisco SPA122 is compact in design and compatible with international voice and data standards. It can be used with residential, home-office, and small-business-VoIP service offerings, including full-featured IP Centrex environments. This easy-to-use solution delivers advanced features to better connect employees and serve customers, all on a highly secure Cisco network.

    The Cisco SPA122 ATA with Router:

    * Enables high-quality VoIP service with a comprehensive feature set through a broadband Internet connection
    * Uses advanced voice quality-of-service (QoS) capabilities and the voice Session Initiation Protocol (SIP) stack
    * Supports reliable faxing with simultaneous voice and data use
    * Is compatible with all industry voice and data standards and common telephone features
    * Includes a simple-to-use web-based configuration utility for easy deployment

    The Cisco SPA122 ATA with Router includes two standard telephone ports, each with an independent phone number, for use with fax machines or analog phone devices. It also features one fast Ethernet WAN port, and one fast Ethernet LAN port for a local home or business network connection.

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    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here [PDF ]

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    Customer reviews

    4.1 out of 5 stars
    4.1 out of 5
    498 global ratings

    Customers say

    Customers like the value and quality of the router. They say it's a great buy and better than paying for a land line. However, some customers have reported issues with the performance and service. They mention that the router didn't work with their RingCentral system and that the phone didn''t ring with incoming calls. Customers also say that the power adapter didn'’t come with a standard US power supply. Opinions are mixed on sound quality, stability, and ease of use.

    AI-generated from the text of customer reviews

    59 customers mention52 positive7 negative

    Customers like the quality of the office electronics. They mention that it serves its purpose, has no issues so far, and works well in their environment. Some say that it's a good device that works wonderfully connected to Asterisk as a SIP peer. They also say that the internet works ok and they can make phone calls. Some customers also say it handles well under high bandwidth usage and prioritizes voip, getting nice, clear calls.

    "...Also the spa2102 handles well under high bandwidth usage whereas the Cisco spa122 will drop out if doing a heavy download and will do this even if a..." Read more

    "...Bottom line, works well and relatively small piece of hardware." Read more

    "...since I have a bit of experience with this sort of thing and it works very well! They both work perfectly." Read more

    "...This device was supposed to solve that problem. Well, it definitely prioritized voip, getting nice, clear calls...." Read more

    9 customers mention9 positive0 negative

    Customers appreciate the value of the modem. They say it's a great buy and worth the small investment.

    "...All in all, the $40-ish spent on this modem was well worth every penny and we should have just bought this modem in the first place." Read more

    "...The Cisco devices generally received high marks, and they're relatively inexpensive, so I decided to try it out. So far, I've been quite happy...." Read more

    "...I chose this model because it was inexpensive, despite the occasional critical review...." Read more

    "Good product at excellent price. Fast shipping and retuen service...." Read more

    26 customers mention15 positive11 negative

    Customers are mixed about the ease of use. Some mention it's easy to configure, with good instructions on line. They say the RingCentral setup was super simple, while others say it'll be ridiculously convoluted to set up and manage with an IP phone system. They also mention that the quick start guide has problems and is too technical for most people.

    "...Sold! Once the modem arrived, the RingCentral setup was super simple (but perhaps not so obvious)...." Read more

    "...I have read that some VOIP adapters are hard to configure, but I think some of that is simply us users not understanding the product we are using...." Read more

    "...trouble to travel with the router so I bought this one, it was easy to configure since I have a bit of experience with this sort of thing and it..." Read more

    "See UPDATE at end of this reviewSetup for use with Voipo was surprisingly simple, considering how complicated SIP/VOIP configuration can..." Read more

    9 customers mention4 positive5 negative

    Customers are mixed about the stability of the office electronics. Some mention it's a strong device and extremely reliable, while others say that it'll malfunction.

    "...This is a strong device and do the job it suppose to do." Read more

    "Very poor product as the firmware has bugs but this is to be expected since it is a very new device...." Read more

    "No issues so far. Quality is as good as the OminiBox that I replaced." Read more

    "...and Amazon only gives a 30 day warranty, and this item failed outside of that window...." Read more

    5 customers mention3 positive2 negative

    Customers are mixed about the sound quality of the adapter. Some mention that the sound has improved a lot, and the voice is clean and clear. Others say that the interface runs slow, the stutter tone sounds very cheap, and that the support is garbage.

    "...The sound quality has also improved a lot (sounds like a normal landline)...." Read more

    "...The interface runs slows, the stutter tone sounds very cheap, and doesn't ready up very quickly for the next call...." Read more

    "...Well, it definitely prioritized voip, getting nice, clear calls...." Read more

    "...days but then everybody started complaining that they could hear echoes when they were talking. It doesn’t happen on the grand stream...." Read more

    9 customers mention0 positive9 negative

    Customers are dissatisfied with the performance of the office electronics. They mention that it does not work as expected, does not connect to other branded devices, and stopped working after a few months. Some customers also report that the product is not usable in the United States without an adapter.

    "...works very fast and is highly recommended but as stated the MWI will NOT work with it but at least the buyer will have a stable and fast product." Read more

    "...Could not get router to be recognized from any computer...." Read more

    "...for 6 months - very slow to connect and then this weekend it died - not working" Read more

    "Never worked right. Finally gave up.." Read more

    6 customers mention0 positive6 negative

    Customers are dissatisfied with the power adapter. They mention that it comes with a European plug adapter and does not have a standard US power supply.

    "Item came with a European power plug. I live in the US and cannot use this power adaptor...." Read more

    "...package which contains the US plug for this adapter, as this only came with an EU plug...." Read more

    "No US/CAN adapter for the power supply ...." Read more

    "Does not come with a standard US power supply. So if ordered, be sure to buy a 5v power supply elsewhere for it if you live in the US." Read more

    4 customers mention0 positive4 negative

    Customers are dissatisfied with the service provided by the office electronics. They mention that callers do not get answered, the phone does not ring with incoming calls, and they are unable to pick up or make calls. Some customers also report a caller-id bug.

    "...(dropped calls, ghost calls, unable to pick up calls, unable to make calls)... you name it, we experienced it...." Read more

    "...There was a caller-id bug a couple years ago, but I reported it on the forums, and they turned out a beta-firmware for me to try pretty quickly,..." Read more

    "...That means I don't ever hear the phone ring, callers do not get answered and even my answering machine can't do it's job. Unsatisfied." Read more

    "...emails for technical support, I found it useless as I had no telephone service with it." Read more

    Top reviews from the United States

    G. Wernette
    5.0 out of 5 stars Product works fine, configuration just a tad different than the LinkSys product it replaces.
    Reviewed in the United States on May 19, 2015
    Verified Purchase
    I had purchased this by mistake, thinking it was similar to a LinkSys product supported by my VOIP provider. (Cisco bought LinkSys).
    I was accustomed to my previous product which 'remembers' data entered between user tabs. This device does not. WHEN MAKING CHANGES IN THE CONFIGURATIONS, YOU MUST SAVE ALL CHANGES ON THE TAB IN WHICH YOU ARE WORKING BEFORE PROCEEDING! Once I figured this out, my configuration changes stuck, and the box worked just like it's supposed to.

    I have read that some VOIP adapters are hard to configure, but I think some of that is simply us users not understanding the product we are using. My LinkSys VOIP adapter remembered changes between Tabs, the Cisco version of it does not. Nothing bad about the product, just confusion on my part.
    4 people found this helpful
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    Amazon Customer
    5.0 out of 5 stars Modem worth the small investment!
    Reviewed in the United States on April 16, 2016
    Verified Purchase
    Our office uses RingCentral and we originally used no-brand VOIP modems bought from eBay for $5 --- for this price, it's probably not surprising we had many issues with those modems (dropped calls, ghost calls, unable to pick up calls, unable to make calls)... you name it, we experienced it. I finally got fed up trying to troubleshoot what was wrong and went on RingCentral's website to see what product they recommend: Cisco SPA 122. I checked Amazon's pricing which sells the same unit for about $30 less and would arrive in a day with Prime. Sold! Once the modem arrived, the RingCentral setup was super simple (but perhaps not so obvious). Insert a paper clip in the back of the modem to reset it's setting. Plug in the power, ethernet cable (yellow), and a phone (grey 1 or 2). Pick up the handset (there will be no dial tone), dial **** (four stars), when you hear the configuration menu - dial 110# and write down the given IP address, now login to your RingCentral account, select Phones and Devices from the left column, select Add Device at the bottom (or the line you want to change and click "Setup and Provisions"), select "Cisco" then the model number "122", click next and enter the IP address you just wrote down, on the next page, you'll need to plug your computer to the modem (blue) by ehternet cable and also turn off all other internet connections to your computer (i.e. your wifi) so that your computer is only connected to the modem, when you click next the instructions will tell you to enter the same IP address in a web browser, the modem webpage should pop-up (default login is user admin, password admin), once logged in you need to change the default login (user/password to something more secure), go back to the RC instructions page and config the modem as they indicated, once you click save and go back to the RC page, you will be asked to enter the user and password you just set, once you click next, RC will do it's thing and confirm when it's finished configuring, once the modem reboots, your modem should now be set to your RC account. You can confirm your setup worked by picking up the handset, you should hear a dial tone and be able to make calls. Sooo... after having this new modem for a few weeks, all our issues before have gone away and we have not had any other incidents. The sound quality has also improved a lot (sounds like a normal landline). All in all, the $40-ish spent on this modem was well worth every penny and we should have just bought this modem in the first place.
    16 people found this helpful
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    T. Baby
    5.0 out of 5 stars Love it
    Reviewed in the United States on January 26, 2024
    Verified Purchase
    Bought it and also bought more for my friends lol
    Helpful
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    jayw654
    1.0 out of 5 stars Worthless junk
    Reviewed in the United States on June 3, 2012
    Verified Purchase
    Very poor product as the firmware has bugs but this is to be expected since it is a very new device. Now what isn't expected is the fact that the main chip inside isn't any bigger than my thumbnail which isn't good at all. Which one would have to wonder about the life expectancy of this device since 2 amps of current is running through it. The interface runs slows, the stutter tone sounds very cheap, and doesn't ready up very quickly for the next call. Also the spa2102 handles well under high bandwidth usage whereas the Cisco spa122 will drop out if doing a heavy download and will do this even if a call isn't in session. I've seen it several times just dropout when a call isn't in session as the "phone 1" port light will go off then would come back on when my heavy download stops. As far as it being a network issue on my end it is not as I run a business internet account and the device was set on a static IP to itself which is the preferred way to set up a VoIP device.

    So what can you do? Well there are other devices out there that are far superior but come with one major drawback. The MWI will not work with other branded devices as the MWI (Message Waiting Indicator) from Cisco use a proprietary format for their MWI. Since most VoIP providers have their systems set for Cisco devices the MWI will NOT work with other branded devices. The only way around this is to run an Asterisks server and since I have no intention of doing so I just disable the voicemail of my provider and use a standard answering machine.

    The SPA122 is a joke but it does support IPv6 which is important but also puts a buyer in the corner as for myself I like to be future proof. The only resolution to the issue was to buy Mediatrix devices like the Mediatrix 4102s which is a very good device and uses a Texas Instruments chipset which works very well and is extremely reliable and stable. It also works very fast and is highly recommended but as stated the MWI will NOT work with it but at least the buyer will have a stable and fast product.
    4 people found this helpful
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    Amazon Purchaser
    4.0 out of 5 stars Does it's job - nicely
    Reviewed in the United States on February 22, 2017
    Verified Purchase
    Easy to set up following instructions.

    At the same time, it gives you what seems like unlimited capacity to adjust things if you are technically inclined. Likely too technical for most people, so in that sense it's probably overly-adjustable.

    I had to restart it a couple times to get it to work - I think it was updating its software, but then worked fine.

    Bottom line, works well and relatively small piece of hardware.
    One person found this helpful
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    T. Metzner
    5.0 out of 5 stars Good price, works well and doesn't lock up or need to be rebooted... based on almost 2 years use!
    Reviewed in the United States on April 4, 2017
    Verified Purchase
    We use Callcentric for our VoIP and have 3 different places... work, home and a winter place. We've had this router since May 2015 and in Jan 2017 I bought a second one. It was too much trouble to travel with the router so I bought this one, it was easy to configure since I have a bit of experience with this sort of thing and it works very well! They both work perfectly.
    Helpful
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    Top reviews from other countries

    Translate all reviews to English
    Businessresearch
    5.0 out of 5 stars Multifunktionsdrucker und Fax mit nur einer Netzwerkleitung möglich
    Reviewed in Germany on May 24, 2020
    Verified Purchase
    Einrichtung des Cisco SPA 122 ATA mit Router
    für den Betrieb eines Netzwerk‐Multifunktionsdruckers mit analogem Fax‐Ein‐/Ausgang

    Ziel: Nutzung einer einzigen Netzwerkdose für Drucker und Fax; Betrieb des Cisco SPA 122 mit vorhandenem
    Router, damit Drucker und Cisco SPA 122 im vorhandenen Netzwerk gefunden werden

    Anschluss
    - des Cisco SPA 122 mit Netzwerkkabel an Netzwerkdose;
    - des Druckers per Netzwerkkabel an den Cisco SPA 122
    - des analogen Fax‐Ein‐/Ausgangs per Telefonkabel an den Cisco SPA 122

    Installationsschritte:
    1. Cisco SPA 122 mit Stromanschluss versorgen, Rechner von Netzwerkverbindungen trennen, dann Cisco SPA
    122 mit Netzwerkkabel direkt mit dem Rechner verbinden
    2. Auf dem Rechner einen Browser aufrufen und die Adresse 192.168.15.1 auswählen (Ab Werk wird der
    Cisco SPA 122 als Router mit dieser fixen IP ausgeliefert.).
    3. Es öffnet sich die „Phone Adapter Configuration Utility“. Im Auslieferungszustand lautet der Username
    admin und das Password admin.
    4. Von den Reitern in der Kopfzeile „Network Setup“ auswählen. Dann auf der linken Auswahlleiste „Basic
    Setup“ und anschließend den dortigen Unterpunkt „Network Service“. Dort wird dann als „Networking
    Service“ „Bridge“ ausgewählt. [Die dann erscheinende Standard‐Einstellung „OFF“ bei dem Auswahlpunkt
    „Monitor Network Drop on WAN Port Only“ kann einfach beibehalten werden.] Mit dem Klick auf „Submit“
    verliert der Cisco SPA 122 seine Router‐Eigenschaft und ist nicht mehr unter der Adresse 192.168.15.1 zu
    finden. Damit ist die weitere Konfiguration an dieser Stelle nicht mehr möglich.
    5. Verbindung des Rechners mit dem Netzwerk; Verbindung des Cisco SPA 122‐Ein‐/Ausgangs „INTERNET“ mit
    Netzwerkkabel mit einer Netzwerkdose. Der vorhandene Router (z. B. Speedport …. ) vergibt jetzt eine
    dynamische IP‐Adresse (z. B. 192.168.2.x) im vorhandenen Router‐Netzwerk für den Cisco SPA 122. Diese
    IP‐Adresse kann nun mit der Router‐Software (z. B. über speedport.ip) herausgefunden werden.
    6. Verbindung des Netzwerkdruckers mit dem Cisco SPA 122‐Ein/Ausgang „ETHERNET“ über ein
    Netzwerkkabel. Der Netzwerkdrucker hat seine bisherige IP behalten. Verbindung des Fax‐Ein‐/Ausgangs
    mit dem Cisco SPA 122‐Ein‐/Ausgang „PHONE 1“ über ein Telefonkabel.
    7. Aufruf der unter 5. abgefragten aktuellen Cisco SPA 122‐IP‐Adresse (z. B. 192.168.2.x) in einem Browser.
    Mit dem Username admin und dem Password admin in die „Phone Adapter Configuration Utility“
    einloggen.
    8. Auswahl des “Network Setup” in der Kopfzeile. Anschließend aus der linken Auswahlleiste „Basis Setup“
    und dann den Unterpunkt „Time Settings“ wählen. „Time Zone“ anklicken und die passende Zeitzone (z. B.
    (GMT+01:00) France, Germany, Italy) auswählen, „Adjust Clock for Daylight Saving Changes“ anklicken und
    „Time Server“ auf „Auto“ stellen, die übrigen Angaben dann unverändert lassen. Dann auf „Submit“ klicken.
    9. Auswahl des „Quick Setup“ in der Kopfzeile. Bei Line 1 ist die „Proxy“ VoIP‐Provider‐abhängig anzugeben.
    Für die Telekom ist „tel.t‐online.de“ anzugeben. Unter „Display Name“ kann z. B. „Fax Familie xy“
    eingegeben werden. Bei der „User ID“ wird die für den Fax‐Betrieb ausgewählte Telefonnummer ohne
    Landesvorwahl, aber mit Ortsvorwahl durchgehend ohne Unterbrechung zwischen Ortsvorwahl und
    Anschlussnummer angegeben, also z. B. 02281234xx für Bonn 0228 und Anschlussnummer 1234xx. Bei der
    Telekom wird kein Password benötigt. Der angegebene „Dial Plan“ kann so belassen werden, wie er vom
    Quick Setup standardmäßig ausgewählt wurde. Dann auf „Submit“ klicken.
    10. Aufruf der Help‐Funktion und Suche nach Fax. Die Hilfeseite „Optimizing Fax Completion Rates“ führt unter
    2. bis 6. die Einstellungen auf, die weiter durchzuführen sind. Dabei ist in 5. nicht nur „Preferred Codec“
    sondern auch „FAX Passthru Codec“ auf „G.771a“ zu setzen. Unter Nr. 1 von „Fax Troubleshooting“ auf
    dieser Hilfeseite steht, dass die Fax‐Geschwindigkeit zwischen 7200 und 14400 bps betragen muss.
    11. Abschließend noch in der „Phone Adapter Configuration Utility“ oben rechts auf „Log Out“ drücken. FERTIG!

    Funktioniert tadellos. Inzwischen auch mit einem anderen Multifunktionsdrucker ohne irgendeine Neuprogrammierung.
    8 people found this helpful
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    amk
    5.0 out of 5 stars Delivered on time.
    Reviewed in India on August 3, 2019
    Verified Purchase
    Served my purpose perfectly.
    Report
    Bob H
    1.0 out of 5 stars Keeps failing
    Reviewed in Australia on July 18, 2019
    Verified Purchase
    Set it all up simply enough. It worked for a couple of days, then stopped (phone didn't work). Turning it off and on again, it would work for a few more days. When I rang my ISP about it, they were scathing about this device. I ended up going with a router with builtin ATA they recommended and have not had a problem since. This device went in the bin.
    Report
    couzin2000
    5.0 out of 5 stars Cisco SPA-112: budget price, luxury value
    Reviewed in Canada on March 8, 2016
    Verified Purchase
    I've only recently discovered the joys of VOIP, so when I subscribed to my local service they recommended buying an ATA box. A friend suggested the Cisco SPA112 unit.
    There are many way to setup the unit into a regular home network. Most people will want to connect the unit out from their router into the RJ-11-equipped phone. This way, the SPA112 is protected by the router's firewall (though I can't speak for its efficiency, which depends entirely on the router brand and model). However I had problems setting up NAT and port forwarding on my router to satisfy the SPA112's needs. That said, the install has remained in this particular setup, but I also tried installing first the internet provider's modem, then the SPA112, then your router. This is without doubt the easiest way to setup, but I find the SPA112's built-in software is not necessarily as on-par as a full-blown commercial-grade router, and as well your network speed will suffer if you install it in this fashion and have internet speeds that are in the 30MBps or higher. When installed behind the router (the way I have it now), make sure you have a static IP setup for the ATA box, and you could as well setup a DMZ on that IP (though I don't recommend it for experienced users).
    Aside from that, the unit is extremely reliable, and communication is absolutely crystal clear. This is a great value product and well worth the ±50$ you'll likely spend.
    Report
    Brian Halliwell
    5.0 out of 5 stars Great ATA machine for the price
    Reviewed in the United Kingdom on December 27, 2015
    Verified Purchase
    Better than the Zoom ata I was using on sipgate.
    This registers with sipgate no problem.
    My old Zoom wouldn`t register properly with Sipgate when testing with the 10000 number. This one does :)
    I had to connect this box direct to my PC first though as it wouldn`t let me access the spa122 interface using my browser using 192.168.0.* ect even though it was set up ok to my router.
    Report